Safe and Secure Casino

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There are many options available when it comes to selecting an online casino at which to play your favourite games. Establishing the trustworthiness of a platform is the first and most important step when making this decision. Trustworthiness could be described as the proven reliability of a platform when it comes to safety and security, ensuring that players can share their personal details, make deposits and withdrawals and communicate with Customer Service teams with the confidence that their private information is kept safe. Wildz Online Casino offers customers the peace of mind that comes with playing at a licensed and registered casino that uses the latest technology to safeguard their information and privacy.

Understanding Online Casino Security

Online casino security is complex and multi-faceted. A reputable online casino must ensure that all these elements are taken into account: data privacy (the accessing, processing and storing of personal data), compliance (ensuring that all regional and local regulations and guidelines are met), encryption (SSL) - ensuring privacy, authentication, and data integrity in internet communications and the ways in which data is collected and how it is used in general in the online casino environment.

All these elements combined form the foundation of online casino security and privacy.

Security measures at Wildz Casino

Wildz provides a cohesive approach to online security that takes into account the management and processing of customer information as well as all the essential elements of privacy. There are stringent processes that are followed when adhering to necessary Know Your Customer (KYC) requirements, with an end-to-end framework contained in the Privacy Policy | Wildz Casino.

Licensing and regulation

Wildz operates under the strict guidelines of regulatory authorities in the countries and regions in which the company provides online casino services to customers. Each market carries out continuous checks on region-specific requirements that are in place to ensure player protection.

Wildz.com is a Rootz Limited casino, a company registered and licensed to operate gaming activity under the laws of Malta - company registration number C83903, having its registered office at Ewropa Business Centre, Level 3-701, Dun Karm Street, Malta. When signing up at Wildz.com, you enter into an agreement with Rootz. Rootz is licensed and regulated by the Malta Gaming Authority (“MGA”), under licence number MGA/B2C/599/2018.

In the regulated market of Germany, Wildz has carried a licence since 15 September 2022. Under Rootz Ltd., Wildz is licensed and regulated by the Joint Gambling Authority of the Federal States (GGL) under Ref. 208.1.1-02254-Rootz Ltd.

In the regulated market of Ontario, Wildz is licensed and regulated to operate gaming activity under the laws of the Province of Ontario, Canada by the Alcohol and Gaming Commission of Ontario (“AGCO”) in conjunction with iGaming Ontario.

Licensing and Regulation offers players the knowledge that the platforms they are using are adhering to stringent requirements when it comes to compliance, protecting them against unscrupulous operating procedures that may exist in unregulated markets.

Customer support and transparency

Reading through a company’s terms and conditions relating to goods and services may seem like a chore, but it’s always advisable to do so before you accept these in order to create an account or opt in to certain features. This is particularly true of the online casino landscape, where financial transactions take place (deposits and withdrawals) as well as the complexities of different kinds of bonus offers. Transparency is essential so that players can provide informed consent within the different contexts that this may be required.

The legal framework that governs the language of our our Terms and Conditions is there to provide player protection and to ensure compliance is prioritised every step of the way. Players can find out more by reading through our Bonus Terms & Conditions, too, so that an opt-in offer is fully understood before acceptance. Information players may want to know is usually contained within the Ts&Cs, although Wildz has 24 hours a day, 7 days a week Customer Support available via Live Chat and email to assist with any clarifications that may be needed.

Being informed about all the options available at Wildz is an essential part of an enjoyable online casino experience.

Responsible gambling

Responsible Gaming is central to everything we do, forming the basis for our code of ethics. Players will find dedicated tools designed to assist players in managing their time and spending limits, tips to help safeguard against problem gambling and information about Professional Resources, too.

Responsible Gaming refers to a collection of guidelines and processes that provide players with the tools they need to manage their gambling activities. A framework for this includes: helping players to understand and set personal limits (time limits, net loss limits, wagering limits and deposit limits); time-outs for customers who feel that their gaming activities are out of control or they simply want a break; permanent self-exclusion; reality checks (letting players track their gaming activities - Wildz sends a summary of these activities at 60-minute intervals during a session); useful tips on the website and links to resources, as well as round-the-clock access to Customer Support.

Problem gambling can affect players and those around them, it’s always advisable for players at an online casino to be aware of Responsible Gaming guidelines to protect themselves and to prevent the onset of problem gambling.

Fair gaming

With Fair Gaming, a casino game is said to be “fair” if it allows all players to have strictly the same chance of winning or losing. In other words, the same probabilities apply to every game played. There are multiple systems, tools and procedures to ensure Fair Gaming is in place at Wildz Casino.

These include the Random Number Generator (RNG), a computerised algorithm that generates a random number that which provides a random spin or draw (playing cards) ensuring that video slots and table games cannot be manipulated; Return to Player rates (the payout percentage, or the amount that will potentially be paid back to players over an amount of time) as delivered by the RNG are specified by gaming regulations; regular and ongoing independent audits that take place; certifications through industry bodies such as eCOGRA and the adherence to strict rules provided by regulatory bodies, as well as conducting business within a Responsible Gaming framework all contribute to the responsibility held by the casino to operate in a way that ensures Fair Gaming.

Secure payments

Payments made to an online casino should always be made via secure payment methods. Different Casino Payment Options are available per country/territory, according to local guidelines and legislation. Options include: online bank payments, bank transfers, credit card payments and eWallet payments. Always use a trusted payment provider and don’t share your personal banking information (your PIN code, for example) with anyone else. A payment made to an online casino is the same as a payment made to any online retail store, so always make sure that you are depositing funds in a secure, encrypted way to the correct source.

FAQs

How do I know if an online casino is safe and secure?

An online casino that is licensed and regulated must display the details of their license in a visible way on their website. Always make sure that you are on the correct platform or that links received are from verifiable sources.

Is Wildz online casino safe and secure to play at?

Wildz is registered and licensed to operate gaming activity and follows the strict rules and guidelines set in place by the regional authorities in which the company operates to ensure that players enjoy a safe and secure gaming platform.

How can I protect my financial information when playing at an online casino?

Follow the same approach to protecting your financial information as you would at any online retail platform: never share your PIN codes, always make sure your mobile device and desktop PC cannot be accessed by others and that you have signed out of all banking platforms (and not used 'remember password' features).

How can I protect my online casino account?

Never share your login details with someone else to allow them to play, and don't write down your passwords.