Safe and Secure Casino

Back to Guide

With a huge range of online casino options to choose from, selecting the one that’s right for you may seem like a challenge. If you’re not sure what to look for, we’ve put together this handy guide. Read on to find out more about establishing the trustworthiness of a platform, including all the elements that contribute to the safety and security of a platform, along with the ways in which privacy and personal information are handled, as well as details about safe deposit and withdrawal processes. Ultimately, players should feel the same peace of mind when using a platform that they do at Wildz Online Casino. A trusted, reputable and licensed casino will use the latest technology to safeguard player information and privacy. Here’s what you need to know.

Understanding Online Casino Security

Online casino security comes from a combination of data privacy (the accessing, processing and storing of personal data), compliance (ensuring that all regional and local regulations and guidelines are met), encryption (SSL) - ensuring privacy, authentication, and data integrity in internet communications - as well as the ways in which data is collected and used in general in the online casino environment.

Together, these contribute to a harmonious customer experience, forming the foundation of online casino security and privacy.

Security measures at Wildz Casino

An extensive framework is contained in the Privacy Policy that outlines the necessary processes for the management and processing of customer information. From the beginning of the customer relationship, customer privacy must be prioritised in online security, so that each step, from Know Your Customer (KYC) requirements to ongoing data management follows a rigorous, end-to-end, structure.

Licensing and regulation

The global online casino gaming environment is subject to numerous variations according to regions when it comes to what is allowed. Countries and territories have independent legal frameworks in place; Wildz operates under these stringent guidelines to protect consumers in every region in which the company offers online casino services.

Each market carries out continuous region-specific monitoring to ensure player protection. Here are the current licensing details for the different markets in which Wildz is available:

In the regulated market of Ontario, Wildz is licensed and regulated to operate gaming activity under the laws of the Province of Ontario, Canada by the Alcohol and Gaming Commission of Ontario (“AGCO”) in conjunction with iGaming Ontario, providing players in the region with the peace of mind that they are using a reputable, licensed platform.

Licensing and Regulation offers players the knowledge that the platforms they are using are adhering to stringent requirements when it comes to compliance, protecting them against unscrupulous operating procedures that may exist in unregulated markets.

Customer support and transparency

When opting in to use a company’s goods, website features and services, it is essential to read through that company’s terms and conditions before ticking any box. This is what is known as informed consent, based on a company’s responsibility to offer full disclosure and transparency about that company’s operating guidelines and the regulations in place that reinforce these guidelines. Ultimately, the terms and conditions should provide peace of mind to players when it comes to understanding bonus offers as well as financial transactions (deposits and withdrawals).

The Wildz Terms and Conditions are there to provide player protection and to ensure compliance is prioritised every step of the way. Players can find out more by reading through our Bonus Terms & Conditions, too, so that an opt-in offer is fully understood before acceptance. Information players may want to know is usually contained within the Ts&Cs, although Wildz has 24 hours a day, 7 days a week Customer Support (Live Chat and email) to assist with any clarifications that may be needed.

Being informed about all the options available at Wildz is an important part of an enjoyable online casino experience.

Responsible gambling

Problem gambling can affect players and those around them, it’s always advisable for players at an online casino to be aware of Responsible Gaming guidelines to protect themselves and to prevent the onset of problem gambling.

Responsible Gaming refers to these guidelines and processes that provide players with the tools they need to manage their gambling activities. These form the centre of the Wildz code of ethics, and include: helping players to understand and set personal limits (time limits, net loss limits, wagering limits and deposit limits); providing details about time-outs for customers who feel that their gaming activities are out of control or they simply want a break; offering a permanent self-exclusion option; delivering reality checks (letting players track their gaming activities - Wildz sends a summary of these activities at 60-minute intervals during a session); supplying useful tips on the website and links to resources, as well as round-the-clock access to Customer Support.

Together, these ensure that Responsible Gaming principles are adhered to. There are dedicated tools and resources in place to ensure that players are equipped to manage their time and spending limits, as well as safeguarding against problem gambling.

Fair gaming

A casino game is considered to be “fair” if it allows all players to have strictly the same chance of winning or losing and the same probabilities applied to every game played. Fair Gaming must be the default of all online casino games and there are multiple systems, tools and procedures to ensure Fair Gaming is in place at Wildz Casino.

A computerised algorithm that generates a random number which provides a random spin or draw (playing cards) ensuring that video slots and table games cannot be manipulated is known as a Random Number Generator (RNG). RNGs, along with Return to Player rates (the payout percentage, or the amount that will potentially be paid back to players over an amount of time) as delivered by the RNG as specified by gaming regulations are part of the structure of online casino games.

Regular and ongoing independent audits and certifications through industry bodies such as eCOGRA provide essential assurance to players, along with the casino’s adherence to strict rules provided by regulatory bodies, as well as conducting business within a Responsible Gaming framework: these facets all contribute to the responsibility held by the casino to operate in a way that ensures Fair Gaming.

Secure payments

Local and regional guidelines and legislation determine what Casino Payment Options are available per country/territory. No matter what these payment options are, payments made to an online casino should always be made via secure payment methods, including online bank payments, bank transfers, credit card payments and eWallet payments. Always use a trusted payment provider and don’t share your personal banking information (your PIN code, for example) with anyone else. A payment made to an online casino is the same as a payment made to any online retail store, so always make sure that you are depositing funds in a secure, encrypted way to the correct source. Be sure to log out of banking/payment platform profiles when not using them and don’t use ‘remember password’ facilities.

FAQs

How do I know if an online casino is safe and secure?

Explore an online casino to ensure that the platform is licensed and regulated (these details must be displayed on the site) and that the links you are using to access the platform are safe and from verifiable sources.

Is Wildz online casino safe and secure to play at?

Wildz is registered and licensed to operate gaming activity and follows the strict rules and guidelines set in place by the regional authorities in which the company operates to ensure that players enjoy a safe and secure gaming platform.

How can I protect my financial information when playing at an online casino?

Never share pin codes or login details, make sure your mobile device and desktop PC cannot be accessed by others and remember to sign out of the casino and all banking platforms once your session is complete.

How can I protect my online casino account?

If you suspect your account has been compromised, get in touch with your online casino and/or change your login/password details.