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Can you help me resolve a technical error?

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If you lose connection during a betting round, you can be confident that your playing session is saved since our database records every wager.

Occasionally, game providers may be responsible for technical errors, which will be revealed onscreen to you.

If an error persists after restarting your device, please get in touch with Wildz Customer Support, explaining your issue in as much detail as you can. The more information you provide, the better we will be able to resolve the situation.

Try and include information on each of the following points:

  • Game Title
  • Time incident occurred
  • Wager amount
  • General description of the incident

We also suggest taking a screenshot of your issue to aid us with the investigation. You can do this through the following command shortcuts according to your device:

  • Windows: Win+PrtScn
  • MacOS: Shift+Command+3
  • Mobile Devices: This varies depending on the mobile manufacturer. Consult your manufacturer for details.

Please email all relevant information about the error and any supporting screenshots to Wildz Customer Support.

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