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What do I do if a game doesn't load?

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This may be stating the obvious, but first, double-check that your device is functioning properly. Try closing and reopening your web browser or even restarting your device. Also, you may need to install some important software updates to play online casino games.

Separately, some older games offered at Wildz run on Flash technology. Note that most mobile devices do not support Flash, while the default setting for web browsers disables this functionality.

Our Customer Support team is on hand for any assistance if a particular game still fails to load on your device.

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