About Us

The first step in selecting an online casino is to identify a platform that comes with a robust reputation when it comes to being fully licensed and regulated. This is the foundation that provides players with peace of mind when it comes to safety and security. In addition, fair play and Responsible Gaming must be central to the experience; at Wildz Casino Canada, players enjoy an incredible online casino adventure that takes into account all those elements from beginning to end. Here is a brief introduction to Wildz and the company’s dedication to iGaming excellence.

Our Parent Organization: Rootz Ltd.

Rootz Limited is the parent company to Wildz Casino and its sister casinos, Wheelz, Spinz, Caxino and Chipz. Rootz was formed in 2018 with an all-star crew of experienced iGaming professionals. From the beginning, the objective has been to deliver innovative entertainment based on a platform that comes with efficient programming, lean, yet powerful, graphics and rich content, a platform that provides the best possible online gaming experience. Within a relatively short time frame, Rootz has gained a rock-solid reputation in industry for providing top-of-class interfaces with slick and seamless gameplay and reliable process management.

Our official registered address is:
Rootz LTD
Ewropa Business Centre,
Dun Karm Street
Level 3 - 701
Birkirkara, BKR 9034
Malta
Registration number: C 83903

Rootz careers

With rapid growth, Rootz is constantly on the lookout for talented individuals to join the team. There are always positions available across different professional disciplines, including Tech, Finance, Compliance, CRM, AML, Content, Product and Marketing. New roles may be found on the new roles opening up on the Rootz Careers Page, a space where the best of the best in industry may find suitable opportunities to contribute their skills to teams that thrive on innovation and excellence. The friendly Rootz HR team is always quick to respond.

Awards and industry recognition

Rootz and Wildz are capable challengers within an extremely competitive environment, taking on the task of exceeding industry expectations at every turn. This has resulted in numerous award nominations, many of which have resulted in securing the top spot at some of the iGaming industry’s peak recognition events. Awards and recognition received across multiple categories include Rising Star in Casino, Innovation in Casino Entertainment, Innovator of the Year, Affiliate Program of the Year (Rootz), Best Online Operator of the Year and Slots Operator of the Year, among many other nominations. This is an additional verification that Wildz maintains industry credibility as an online casino operator of distinction.

Our expertise in the online gaming industry

The amazing gaming experience enjoyed by players at Wildz is produced by a devoted crew of industry specialists. Their efforts combine to create a user interface that’s light and easy to navigate, a next-generation casino platform. All deposits and withdrawals take place under the strictest security protocols via a selected offering of trusted payment providers, and players can expect to enjoy the best games available from leading creative teams. We know what players want from their gaming experience and strive to make this happen with rewards and bonuses that are built around player preferences.

Partnerships with Top Game Providers

There’s an entire ecosystem of excellence at work behind Wildz: the company has partnered with some of the world’s best game providers to create a rock-solid online casino platform, demonstrating that these professional relationships contribute to the company’s success.

Testimonials from Affiliates

Our partners via the Rootz Affiliates team receive consistent and dedicated attention at Wildz. Their testimonials provide extensive verification that Wildz is one of the best platforms available, you can read some of these on the Rootz Affiliates site. Comments such as “We are so happy to be working with Rootz Affiliates and their great affiliate managers who are always helpful and engaged in our performance. And on top of that, their brands are among the best converting brands we’ve ever experienced!” from bestbonus.co.nz in New Zealand and “We are extremely satisfied with our partnership with Rootz Affiliates. Their brand, Wildz, has been a huge hit among players, and the team’s support has been exceptional. Highly recommended!” from CasinoErfahrungen.de in Germany demonstrate the global appeal of Wildz when it comes to Affiliate programmes.

High-Quality games

You’ll find leading games of every description at Wildz online casino, where the world’s best games from top providers are featured in a massive portfolio of titles. Rich Wilde and John Hunter make an appearance, as do Razor Shark and Big Bass Bonanza. Pick a theme you enjoy, you’re bound to find a game that suits your preferences, with gameplay, jackpot opportunities, betting ranges and volatility ratings to match. High rollers and newbies will all find suitable options among the slots and Live Casino games listed in the games lobby. There are always new games and providers being added to the list, so it’s worth exploring what’s available. Games are typically playable on mobile devices as well as via desktop machines and many can be played for free in Demo Mode so that you can get the hang of the gameplay.

Licensing and compliance

Wildz has active licences for every region within which the company operates, meaning that Wildz adheres to strict compliance regulation requirements. While these regulations may differ from territory to territory, the company ensures that all guidelines are followed so that players are protected within a safe operating environment.

Our commitment to Fair Play and Responsible Gaming

Online casinos are required to operate according to strict regional and local legislation that determines their operating procedures. These guidelines provide player protection and Wildz follows these vigorously so that players can enjoy an online casino experience that’s safe and secure.

Multiple Licences

Since Wildz operates in multiple territories with differing legislative requirements, the company has multiple licences to ensure compliance within those respective regions. The details of the licence relevant to each region is displayed on the homepage, something that every reputable casino should do to indicate that they are compliant according to the legislative requirements of that region.

Security Measures

Data privacy is a large part of online casino security and privacy. This encompasses the accessing, processing and storing of personal data), compliance (ensuring that all regional and local regulations and guidelines are met), encryption (SSL) - ensuring privacy, authentication, and data integrity in internet communications - as well as the ways in which data is collected and used in general in the online casino environment. Wildz has an extensive Privacy Policy | Wildz Casino in which the management and processing of customer data is covered. Right from the start, from Know Your Customer (KYC) requirements to information updates, customer privacy is prioritised within the customer relationship via an end-to-end structure.

Responsible Gaming Resources and Support

The basis of the Wildz code of ethics is structured around Responsible Gaming, the collection of guidelines and processes that provide players with the tools they need to manage their gambling activities. There are dedicated tools in place to help players manage their time and spending limits, as well as tips to help safeguard against problem gambling and information about Professional Resources, too. There’s 24/7 access to Customer Support and Responsible Gaming guidelines that help players to protect themselves to prevent the onset of problem gambling.

Multiple systems and procedures ensure Fair Gaming at Wildz Casino that provide all players with the same chance of winning or losing. For instance, the Random Number Generator (RNG) is a computerised algorithm that generates a random number that which provides a random spin or draw (playing cards) ensuring that video slots and table games cannot be manipulated, while Return to Player rates are specified by gaming regulations. There’s a strict framework to uphold the responsibility held by the casino to offer Fair Gaming.

Our player-first philosophy

From rewards to promotions and bonus opportunities, players come first at Wildz. Our expectation is that players will enjoy a user experience like no other.

Customer Support

Round the clock Customer Support via Live Chat and email is there to assist with any queries. It’s always advisable for players to examine the Terms and Conditions at Wildz Casino to find out more before signing up to help with understanding some of the basics. including the processes involved in making a deposit or withdrawal and bonus conditions. Players can find out more by reading through the Bonus Terms & Conditions at Wildz Casino for a more complete understanding.

Rewards and Promotions

Get More - that’s our motto at Wildz, where customers are rewarded with free spins, generous cashback offers, unexpected bonuses, access to the Levelz reward slot, the best payment methods, fastest transactions, and plenty more. Our Loyalty+ customers receive round the clock service from their own personal account manager.

User Experience

Most of the games at Wildz have been designed for enjoyment according to player preferences, whether that’s via a mobile device or on a desktop PC. The same seamless gameplay will be available, with consistent action, bright graphics and immersive sound. When it comes to promotions, these are on the go all the time; to access them, players need to allow for marketing communication via their account settings, as they are typically announced by email and/or SMS.

Regulated and Licensed

Wildz is fully licensed and regulated and is subject to regular audits, as part of the ongoing assurance that the online casino is licensed and compliant.

Multiple Government Licenses

Wildz.com is operated by Rootz Limited, a company incorporated under the laws of Malta with registration number C 83903. Rootz Limited is licensed and regulated by the Malta Gaming Authority under the license MGA/B2C/599/2018 issued on 30.04.2019. Canada (apart from Ontario, a separate regulated market) falls under this licence.

Wildz has valid licences to operate in the regulated markets of Ontario and Germany.

Regulatory Compliance

The Compliance Team at Wildz checks and verifies that all the company’s operating procedures and products work according to stringent regulatory requirements. While these may differ from territory to territory, players may be reassured that the platform follows the rules. Industry bodies perform regular appraisals to ensure that the Wildz’ platform and its related activities remain compliant at all times.

Regular Audits

Internationally-recognised industry bodies such as eCOGRA preform regular independent audits to certify that Wildz, as an online casino, is adhering to strict rules provided by regulatory organisations. Wildz conducts business within a Responsible Gaming framework as part of the responsibility held by the casino to ensure Fair Gaming.

Safe and Secure Data Practices

The programmes and platforms at Wildz as well as those operating them form the basis of orgnaisation-wide security at Wildz. Measures in place to provide a secure platform that includes software and hardware include:

ISO Security Certification

Wildz has passed ISO 27001 audits that come with international recognition. ISO 27001 sets out the best practices for an Information Security Management System by adopting a risk-based approach to Information Security.

Regular Staff Training

All staff at Wildz must undergo mandatory training modules in line with international standards and requirements. These apply to both the MGA markets as well as the regulated markets of Ontario and Germany. Training modules are provided regularly throughout the year and cover a variety of subjects, from Anti-Money Laundering to security and Responsible Gaming. New staff members are taken through a New User presentation by the Security Manager, providing background information on the Information security policy for all new employees, with follow-up training that is provided throughout the employee’s career journey.

Regular Security Audits

Periodic security audits according to international standards take place to ensure that Wildz and its employees are adhering to regulations and procedures relating to security.

Conclusion

Players at Wildz can enjoy playing superb online casino games in a safe and secure, fully licensed and regulated environment.

Commitment to Providing a Safe and Secure Gaming Experience

From creating an account and logging in, to making deposits and withdrawals, as well as being able to access up-to-date account information, players enjoy a seamless experience at Wildz that is safe and secure.

Player-centric approach

Wildz is designed to provide a fun space in which to explore and enjoy quality experiences. You’re bound to enjoy online casino entertainment at its best at Wildz.

You are welcome to contact our friendly Customer Support team for clarification.